1. DATA CONTROLLER

The data controller responsible for processing your personal data is:

Boutique Suites
Esquina Histórica Luxury Suites S.L.
Calle Baja 40, 46003, Valencia
Email: admin@boutiquesuites.es
Telephone: +34 634 461 554

2. PURPOSE OF DATA PROCESSING

We process your personal data for the following purposes:

• To manage your reservation and stay
• To comply with legal obligations (including guest registration with authorities)
• To respond to enquiries and requests
• To improve our services and guest experience
• To send communications where consent has been provided

3. LEGAL BASIS

The processing of your data is based on:

• The performance of a contract (your stay)
• Compliance with legal obligations
• Your consent (where applicable)
• Legitimate interest in improving our services

4. DATA COLLECTED

We may collect:

• Identification data (name, ID/passport, nationality)
• Contact details (email, phone number)
• Reservation and stay details
• Payment information
• Communications with the property

5. DATA SHARING

Your data may be shared with:

• Public authorities, where required by law
• Service providers necessary for the operation of the property (e.g. booking systems, payment processors)
• Third-party platforms used to manage reservations

Some of these providers may be located outside the European Economic Area, in which case appropriate safeguards are applied.

6. DATA RETENTION

Your data will be retained:

• For the duration of your stay and contractual relationship
• As required by applicable legal obligations
• For as long as necessary to resolve any claims or disputes

7. YOUR RIGHTS

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request restriction of processing
• Object to processing
• Request data portability

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).

To exercise your rights, please contact: admin@boutiquesuites.es

8. DATA SECURITY

Boutique Suites implements appropriate technical and organisational measures to protect your personal data and prevent unauthorised access, loss, or misuse.

9. COOKIES

Our website uses cookies to improve user experience and analyse website usage. For more information, please refer to our Cookie Policy.